Legal Document

Privacy Notice

Este aviso descreve como HAG trata dados pessoais no portal NTRIP Panel, tanto na relação com parceiros quanto com usuários finais vinculados aos planos, credenciais e períodos de acesso do serviço.

Version 2026-03-26 NTRIP Panel Portal

1. Responsible agent and scope

HAG atua como controladora dos dados pessoais tratados no contexto do portal, do suporte, da operação comercial, do faturamento e da administração de contas, credenciais e períodos de acesso relacionados ao serviço. Este aviso se aplica a dados fornecidos por parceiros, administradores, usuários finais e contatos operacionais ou financeiros.

2. Personal data processed

Podemos tratar dados cadastrais e de identificação, como nome, email, telefone, documento fiscal e informações de perfil; dados contratuais e financeiros, como razão social, CPF/CNPJ, endereço de cobrança, histórico de contratações, faturamento e inadimplência; e dados técnicos e de uso, como logs de acesso, IP, user-agent, eventos de aceite, credenciais vinculadas, telemetria e registros operacionais necessários para autenticação, segurança e auditoria.

3. Processing purposes

Os dados são tratados para criar e manter contas, autenticar usuários, liberar e administrar planos, períodos de acesso, bases e credenciais NTRIP, emitir e controlar cobranças, boletos, notas fiscais e comunicações financeiras, prestar suporte, prevenir fraudes, investigar incidentes, manter trilhas de auditoria, cumprir obrigações legais, regulatórias e tributárias e exercer direitos em processos administrativos, arbitrais ou judiciais.

4. Legal bases

Processing may take place, as applicable, based on the performance of a contract or preliminary procedures related to the contract, compliance with a legal or regulatory obligation, the regular exercise of rights, credit protection, legitimate interests related to the security, operation and continuity of the service and, when necessary, the data subject's consent.

5. Data sharing

Data may be shared, when necessary, with hosting and infrastructure providers, authentication, support and monitoring tools, financial and tax service providers, payment slip and tax note issuers, operational partners involved in service delivery and public authorities or oversight bodies when there is a legal or regulatory obligation or a valid order.

6. Retention and storage

Data is stored for as long as necessary to fulfill the purposes of this notice, meet legal, regulatory, tax, accounting and litigation-defense requirements. Acceptance records, authentication logs, contractual history and financial data may be kept for periods compatible with auditing, billing and compliance with legal obligations.

7. Data subject rights

The data subject may request confirmation of the existence of processing, access, correction, anonymization, blocking or deletion where applicable, portability, information about sharing and review of any automated processing, subject to what the law allows and the technical and legal limits applicable to the service.

8. Information security

We adopt reasonable technical and administrative measures to protect data against unauthorized access, destruction, loss, alteration, communication or any form of improper or unlawful processing, without this representing an absolute guarantee of inviolability.

9. Cookies, logs and telemetry

The portal may use authentication logs, technical identifiers, strictly necessary cookies and usage or telemetry records tied to the operation of the service, security, performance, auditing, diagnostics and support. The use of optional features, if any, will follow the appropriate legal basis.

10. Data subject contact

Requests related to privacy, personal data and the exercise of rights may be sent to contato@hag.ag. Submitting the request does not remove the need for identity validation and observance of the deadlines and limits set by law.

This operational summary helps formalize the contract in the portal. If you need a supplementary contractual version, it must follow the company's commercial policy.